It’s never a dull moment with scammers targeting us, the consumers. It’s become part of a daily routine, receiving some type of phone call from someone trying to gain access to our personal information or to trick us out of our hard-earned monies.
So BEWARE: there’s a new aggressive utility scam where the caller is identifying as a utility “collection” employee and threatens to disconnect your service unless a payment is made immediately using a pre-paid cash card. Don’t fall for this scam! If you have any questions pertaining to your utility bill, ALWAYS contact your utility company directly!
Many utility companies are aware of this scam and has published warnings about it:
- PG&E: https://www.pge.com/en/about/newsroom/newsdetails/index.page?title=20171113_pge_continues_to_educate_customers_on_utility_scams
- Southern California Edison (SCE): https://www.sce.com/safety/family/indoor-tips/scam-alert
- SMUD: https://www.smud.org/en/Corporate/About-us/News-and-Media/2019/2019/Please-be-aware-of-scams-targeting–SMUD-customers
The California Department of Business Oversight’s (DBO) Education and Outreach Unit has a booklet entitled Protect Yourself from Fraud with valuable information on financial fraud and scam prevention, highlighting red flag signs to be aware of when being solicited. Contact the DBO at 866-275-2677 or www.dbo.ca.gov and request a copy.