CFPB Launches New Mortgage and Housing Assistance Website

In the early onset of the COVID-19 crisis, California Governor Newsom requested credit unions and state-chartered banks, mortgage lenders and loan servicers to provide financial relief for consumers and homeowners affected by the pandemic.  However, some homeowners and/or renters are still not seeing the relief and the current financial situation seems to have worsen.

We are approaching month three of this pandemic, which continues to force many Californians to shelter at home, work from home, and for some, lose their employment entirely. The lack of income still places the burden of not falling too far behind on mortgage or rent payments. For those who did not receive the stimulus relief that was offered by the CARE Act may still be wondering what to do.

The good news is that mortgage and rent payment relief options are available through the new mortgage and housing assistance website, launched by the Consumer Financial Protection (CFPB), Federal Housing Finance Agency (FHFA) and US Department of Housing Urban Development (HUD). For more information visit

To check the license of your mortgage servicer, financial institution, or if you are a victim of mortgage fraud or scam, contact the Department of Business Oversight at 866-275-2677 or visit our website for information. 

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